About us
Every home runs on things nobody sees
Behind every wall there is a hidden world. Copper and flame. Current and pressure. It keeps a family warm in January and the bath hot at seven at night. When it breaks, the whole house holds its breath.
We come from the people who fix it. Our families have spent their lives in boiler cupboards and under floorboards, out before sunrise and home after dark. We have watched brilliant engineers chase invoices for weeks, pay for leads that go nowhere and lose work to whoever quotes lowest. We have watched people open the door to a stranger, and hope.
So we are building what we always wished existed. Where the best engineers are found in minutes, trusted at the door and paid within a day. Where every job leaves proof. Where nobody waits by the window, wondering if anyone is coming.
Fixing things is one of the oldest promises there is. We are here to keep it.
The problems we kept seeing
Getting paid
Engineers chase invoices for weeks. On CallOut, a network's job is in their wallet by late morning the next day, and a CallOut customer's payment usually arrives straight away.
How we fix itSeeing what was done
Customers rarely see what was found, or why it cost what it did. Every CallOut job shows its price first and keeps the proof.
How we fix itSpeed
Phoning round for someone free can take days. CallOut offers the job to verified engineers nearby and shows you who is coming.
How we fix itCost
No booking fee for customers. Parts at cost, with the receipt. Nothing extra without a yes.
How we fix itFinding work
Good engineers pay for leads that go nowhere. CallOut sends real jobs nearby, and nothing is charged for enquiries that never become work.
How we fix itTrust
Anyone can say they are qualified. CallOut checks eleven things before the first job, and the engineer's face at every door.
How we fix it
Built by the trade. For the trade.
Engineers set their own prices and keep their own customers. A copilot rides in their ear, runs the safety checks and writes the job up, so the paperwork is done before the van door shuts.
Earn with CallOutSafety drives us
We ask about gas first, and your engineer knows before they set off. Every engineer is checked before their first job, and their face is checked again at every door, with your code to start the visit.
Our safety promises
For everyone who looks after homes
Insurers, housing associations, landlords and heating companies send their repairs through CallOut, set the limits, and watch every job live, with the proof at the end.
CallOut for Partners
Proof, not promises
What was wrong, what was done, the safety checks as they happened, the readings and the certificate. Kept with the home, for good.
Your job record
Come and fix it with us
Engineers can sign up today. Partners can see the dashboard today.
