Tell us what's wrong
A few quick questions, including gas safety. Snap the boiler's display and we read the error code.
London, GB Change area
Get it fixed
Explore what you can do with CallOut
Gas and boilersNo heat, no hot water or an error code. A Gas Safe engineer, today.Details
PlumbingLeaks, drips and blockages, fixed by a verified plumber.Details
ElectricalTripping power, dead sockets, lights. A registered electrician.Details
Boiler serviceBook the yearly service ahead, and keep the record with the home.Details
Landlord certificatesGas safety records for every property, with renewal reminders.Details
Error codesSnap the boiler's screen. We read the code and tell you what it means.Details
PlumbingLeaks, drips and blockages, fixed by a verified plumber.Details
ElectricalTripping power, dead sockets, lights. A registered electrician.Details
Boiler serviceBook the yearly service ahead, and keep the record with the home.Details
Landlord certificatesGas safety records for every property, with renewal reminders.Details
Error codesSnap the boiler's screen. We read the code and tell you what it means.Details
How to book a fix:
Check what we'll send
Your engineer sees the problem, the boiler and how to get in before they set off.
A verified engineer accepts
Checked before their first job, and again at your door. See their price before you book, then watch them arrive.
Watch the fix
What they found, in plain English, as they work. Nothing extra is fitted without your yes.
See it working
Hot water at the taps, heating on, no leaks. Then you sign it off and pay by card.
Keep the record
Before and after, what was fixed and the gas safety record. Kept with your home.
Checked before the first job. Checked again at your door.
Every CallOut engineer passes eleven checks before their first job. Then, at every door, their face is checked live and you give them your four-digit code. Only then does anything start.
- Identity, with photo ID and a live selfie
- Proof of address, matched to UK records
- Gas Safe registration and every qualification, checked with the issuer
- Public liability insurance, confirmed with the insurer
- Phone number, work history and an interview a person reviews
Pay by card. Protected from start to finish.
See the engineer's prices before you book. Anything extra, like a part, waits for your yes. And if your engineer doesn't show, your call-out fee comes back.
- Call-out fee and hourly rate shown before you book
- New parts and extra time approved by you first
- No-show? Your call-out fee is returned
- Engineer cancels? You keep your place, with no fee
- Pay by card in the app, with every receipt on the record
Own or manage a property?
From one flat to a thousand homes, every job and every certificate in one place. Upload your list of properties and we match them all.
For landlords and agents
Gas safety record14 Elm Grove · renew by 12 Dec
More ways to use CallOut
Plan your boiler service
Pick a day that suits. The engineer's checks and readings go on the home's record.
Book ahead
Book for a tenant or a parent
Send the engineer with a note, like where the key is. You get every update.
Find an engineer
Not sure what's wrong?
Send a photo of the problem or the error code. We'll tell you what it means first.
Send a photo
Parts at cost, with your say first
The right part found nearby at trade price and passed on at cost, with the receipt. Nothing new is fitted until you approve it.
How paying works
Certificates, done for you
Gas safety records filled from the job itself, with a reminder before the next is due.
See a recordEvery job leaves a record
The site as found and as left, the safety checks, what was fixed and the readings. Yours to keep, and your insurer's or landlord's to see.
See a job passport
Make money with CallOut
Take jobs near you, on your schedule
Every offer shows the price, the distance and the problem. Paid within a day.
Sign up to fix
Bring your own customers
They pay by card on a link, or in cash. Certificates and compliance are done for you.
Get details
Pass on a job, keep a cut
Can't take it? Pass it on. We find a verified engineer and you earn from it.
How passing on works
All of CallOut, built for insurers and networks
For warranty providers, insurers, housing associations, letting agents and heating companies. Send jobs, set a spend limit, leave notes for the engineer, and see every job live, with its passport.
Find out more