Everyone also verifies their phone, identity, address and face, and has a short interview.
Gas engineers
Plumbers
Electricians
Registration
Gas Safe card
Trade qualifications; WaterSafe if you have it
ECS card and scheme registration
Certificates
ACS for each appliance type
Qualifications checked with the issuer
Qualifications checked with the issuer
Insurance
At least £5m public liability cover, confirmed with your insurer
At least £5m public liability cover, confirmed with your insurer
At least £5m public liability cover, confirmed with your insurer
About ten minutes, start to finish
Four stages, all in the app. Nothing is typed that a camera can read.
1
Scan your cards
Gas Safe, ACS, ECS or WaterSafe: point the camera, and each one is read and checked with whoever issued it.
2
Insurance, confirmed
Photograph the schedule. CallOut confirms the cover with the insurer itself.
3
Prove it's you
Photo ID and a live selfie, verified by Didit, then your address matched to UK records.
4
Set up the door check
The face that will be checked at every door, enrolled once. Then a short interview, and a person approves you.
Scan, don't type
Point your camera at a card or certificate. CallOut reads it, checks it, and you confirm. About ten minutes for everything, with Dewey showing the way.
A Gas Safe cardAn ECS card, for electricians
Checked for you
We check every card and certificate with whoever issued it, and tell you the moment something needs fixing.
A WaterSafe card, checkedChecked for you, while you wait
Insurance, confirmed for you
Photograph your policy. We confirm it with your insurer directly, so you don't have to chase anyone.
Identity, address and your face
A photo ID and a selfie, your address matched to UK records, and your face enrolled for the check at every door.
Your phone numberProof of address
A short interview
Ten minutes on camera about your work. A person at CallOut reviews it and decides.